Receptionist - Jackson Hwy Veterinary Clinic


Jackson Highway Veterinary Clinic in Chehalis is seeking an experienced or highly motivated receptionist to join our close-knit, friendly team of animal professionals. Our practice is dedicated to the pets and people of our community and we believe in the power of quality, preventive veterinary medicine. We’ll put your skills and experience to use in an environment where you can learn, grow, and be part of a terrific team that shares your passion for animal care. We can offer you: 

  • Competitive hourly wage based on experience
  • Health insurance
  • Dental insurance
  • PTO
  • Flexible schedule
  • Training / educational opportunities
  • Employee pet discount
  • Uniform allowance
  • Opportunities to learn Veterinary Assistant skills if desired

Essential Functions and Responsibilities:

  • Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
  • Respond with compassion and empathy in stressful and emotional situations
  • Maintain a clean, stocked and orderly lobby and front office area
  • Clean exam rooms between appointments
  • Educate clients on food, treats, and products sold in waiting room
  • Perform opening and closing procedures, end of day reports and daily deposits
  • Data Entry: medical records, client questionnaires, referral information, etc.

The job needs a highly dependable person who once trained, can work independently with minimum supervision. The position includes both pet care and customer service, so to be successful, you’ll need to be:

  • a good communicator
  • able to respond with compassion in stressful situations
  • a patient, positive personality
  • able to triage clients on the phone and those waiting in the lobby to determine the difference between an emergency and a routine office visit
  • detail-oriented and a quick learner
  • able to work evenings and weekends 
  • able to lift up to 50 lbs.
  • comfortable restraining animals as needed
  • legally authorized to work in the U.S.

Interested in joining us? Please send a cover letter and resume to

Jackson Highway Veterinary Clinic is an equal opportunity employer. We welcome and celebrate diversity and are committed to creating an inclusive environment for all team members.